What's included

Live Chat, Help Desk & AI Auto-Replies —
One Flat Price

Every feature your support team needs. No per-agent seat fees. No separate AI add-on. No module you have to upgrade to unlock.

AI Auto-Replies

Handle 80% of live chat questions without lifting a finger.

Train your AI on your knowledge base — documents, URLs, PDFs, or custom Q&A. When a customer asks a question in live chat that the AI can answer confidently, it replies instantly. When it can't, it routes to a human agent.

  • Live chat only — tickets are handled by your team
  • Confidence threshold control
  • Replies in 95+ languages automatically
  • Cites knowledge base sources
  • Escalates when unsure

Knowledge Base Training

Your AI learns everything about your business in minutes.

Upload PDFs, import Word docs, crawl any URL, or paste raw text. Your AI indexes all of it and uses it to answer customer questions with precision — no prompt engineering needed.

  • PDF and DOCX upload
  • Website URL crawling
  • Custom Q&A pairs
  • Auto-retrains on updates

Live Chat Widget

One script tag. Instant chat on any website.

Drop a single script tag onto any website — Shopify, WordPress, custom, anything. Your branded chat widget appears instantly. Lead capture, real-time messaging, mobile-friendly.

  • Works on any website
  • Custom brand colours and name
  • Lead capture form
  • Mobile-friendly
  • No-code setup

Ticket Management

Your support inbox, finally organized.

Every ticket arrives with context: channel, customer history, assigned agent, and current status. Set priorities, add internal notes, and resolve faster with AI-suggested replies.

  • Auto-assign to agents
  • Priority and status tracking
  • CSAT ratings per ticket
  • Internal notes
  • Full conversation history

AI Reply Suggestions

Draft replies in seconds, not minutes.

For tickets, your agents get AI-drafted replies based on your knowledge base and the conversation context. Accept, edit, or discard — you're always in control.

  • Pulls from your knowledge base
  • Editable before sending
  • Works on all ticket types
  • Reduces time-to-reply by 3×

Analytics Dashboard

Know your support numbers without running reports.

Track ticket volume, response times, CSAT scores, AI vs. human resolution rates, and agent performance — all in one dashboard updated in real time.

  • CSAT trends
  • Agent leaderboard
  • AI resolution rate
  • Response time tracking

Team & Roles

Invite your team. Set the rules. Get out of the way.

Add agents, set roles (admin, agent, viewer), and control what each person can access. Canned responses shared across the team cut handle time on common questions.

  • Role-based access control
  • Canned responses
  • Agent status (online/away)
  • Multi-workspace (Agency)
Coming Soon

Social & Messaging Channels

Meet customers where they are.

Instagram DMs, Facebook Messenger, and WhatsApp — coming to the unified inbox. One queue, one SLA, every channel.

  • Instagram DMs
  • Facebook Messenger
  • WhatsApp Business
  • All in one inbox

Start Your Free Trial — Full Access, No Card

Every feature on this page, unlocked from day one. Set up in under 5 minutes. Cancel before day 14 and pay nothing.

14-day free trial · No credit card required