Tickets, live chat, and AI that auto-replies from your docs — in one workspace. $49/month flat. No per-agent seats. No per-conversation AI charges. No Freshdesk complexity.
No credit card required · Setup in under 5 minutes · Cancel anytime
What you're escaping
Intercom
$1.00 per AI resolution. Great product launch. Terrible invoice.
Freshdesk
$15/agent/month — before live chat, before Freddy AI, before anything useful.
Tidio
100 AI conversations/month on Starter. Then pay more. Every. Single. Month.
RespondLine: $49/month. Tickets + chat + AI. Up to 10 agents. No usage surprises.
Why take the risk on a newer tool?
Every feature unlocked. No restricted "lite" version. Cancel before day 14 and pay nothing.
Start the trial with just your email. We ask for payment details only when you decide to continue.
Hire more support agents — the price doesn't move. Resolve 5,000 AI conversations in a month — still $49.
Real-time WebSocket messaging, Stripe billing, multi-workspace support. Built to handle production load from day one.
Features
One platform — tightly integrated so your team spends less time switching tools.
Embed a fully branded chat widget on any site with a single script tag. Real-time, mobile-friendly, and always on.
Auto-categorize, prioritize, and assign tickets to the right agent. Full conversation history, statuses, and CSAT ratings.
Train AI on your docs, PDFs, and URLs. It handles repetitive chat questions 24/7 so your team focuses on complex issues.
Invite agents, assign roles, use canned responses, and collaborate across tickets and chats — all in one workspace.
How the AI works
No prompt engineering. No fine-tuning. Upload your docs — the AI reads them and starts answering immediately.
Do you support custom SMTP for outgoing emails?
2:14 PM
Yes — custom SMTP is supported on the Pro and Agency plans. Go to Settings → Email → SMTP and enter your host, port, and credentials. We support SSL and TLS.
2:14 PM · AI replied · 0.8s
What if I'm on the Starter plan?
2:15 PM
Starter uses our shared sending domain. You can upgrade to Pro at any time from Settings → Billing to unlock custom SMTP.
2:15 PM · AI replied · 0.6s
PDFs, Word docs, website URLs, plain text. RespondLine indexes everything in minutes. Your AI knows your product as well as you do.
The question hits the live chat widget. The AI reads it, searches your knowledge base, and composes a reply — in the customer's language.
If confidence is above your threshold, the reply goes out instantly. If not, it routes to a human agent with the AI's draft pre-filled — one click to send.
Every AI conversation is logged. See what it answered, what it escalated, and your AI resolution rate — updated in real time.
Why RespondLine
Stop triaging support manually. Let AI handle the volume while your team handles what matters.
AI handles tier-1 questions instantly. Agents get suggested replies for everything else — no more staring at a blank box.
Tickets, live chats, and AI conversations in one place. No more jumping between tools or missing a message.
Your knowledge base never sleeps. AI answers customers at 3 AM in their language — so you wake up to resolved threads.
How it works
No complex setup. No developer required. Up and running in minutes.
A customer reaches out via live chat, email, or a support form. It lands in your unified inbox instantly.
AI replies automatically if it's confident. Otherwise, your agent gets a suggested reply and resolves it in one click.
CSAT ratings, response times, and AI vs. human ratios give you the data to continuously improve your support.
Everything included
Every feature you need to run a professional support operation — all included at a flat rate.
Pricing
All plans include a 14-day free trial. No credit card required to start.
Perfect for small businesses getting started.
For growing teams that need AI and scale.
For agencies managing multiple client sites.
All plans include a 14-day free trial. Upgrade, downgrade, or cancel anytime.
FAQ
Everything you need to know before getting started.
Join businesses that use RespondLine to deliver faster, AI-assisted customer support — without the complexity.
14-day free trial · No credit card required